Tower server errors are logged in
/var/log/tower. Supervisors logs can be found in
/var/log/supervisor/. Nginx web server errors are logged in the httpd error log. Configure other Tower logging needs in
If you are unable to run the
helloworld.yml example playbook from the Quick Start Guide or other playbooks due to host connection errors, try the following:
sshto your host? Ansible depends on SSH access to the servers you are managing.
Ansible Tower uses port 80/443 on the Tower server to stream live updates of playbook activity and other events to the client browser. These ports are configured for 80/443 by default, but if they are blocked by firewalls, close any firewall rules that opened up or added for the previous websocket ports, this will ensure your firewall allows traffic through this port.
If you are unable to run the
helloworld.yml example playbook from the Quick Start Guide or other playbooks due to playbook errors, try the following:
-u usernamecommands to specify a user.
yamlintto check your playbook. For more information, refer to the YAML primer at: http://docs.ansible.com/YAMLSyntax.html
-are considered list items or plays. Items with the format of
key: valueoperate as hashes or dictionaries. Ensure you don’t have extra or missing
If you are having trouble running a job from a playbook, you should review the playbook YAML file. When importing a playbook, either manually or via a source control mechanism, keep in mind that the host definition is controlled by Tower and should be set to
If your playbooks are not showing up in the Job Template drop-down list, here are a few things you can check:
chown awx -R /var/lib/awx/projects/
If you are attempting to run a playbook Job and it stays in the “Pending” state indefinitely, try the following:
/var/partition has more than 1 GB of space available. Jobs will not complete with insufficient space on the
ansible-tower-service restarton the Tower server.
If you continue to have problems, run
sosreport as root on the Tower server, then file a support request with the result.
When issuing a
cancel request on a currently running Tower job, Tower issues a
SIGINT to the
ansible-playbook process. While this causes Ansible to stop dispatching new tasks and exit, in many cases, module tasks that were already dispatched to remote hosts will run to completion. This behavior is similar to pressing
Ctrl-C during a command-line Ansible run.
With respect to software dependencies, if a running job is canceled, the job is essentially removed but the dependencies will remain.
Instances have been reported where reusing the external DB during subsequent HA installations causes installation failures.
For example, say that you performed an HA installation. Next, say that you needed to do this again and performed a second HA installation reusing the same external database, only this subsequent installation failed.
When setting up an external HA database which has been used in a prior installation, the HA database must be manually cleared before any additional installations can succeed.
The bubblewrap functionality in Ansible Tower limits which directories on the Tower file system are available for playbooks to see and use during playbook runs. You may find that you need to customize your bubblewrap settings in some cases. To fine tune your usage of bubblewrap, there are certain variables that can be set.
By default, the Tower will use the system’s
tmp directory (
/tmp by default) as its staging area. This can be changed in the Job Isolation Execution Path field of the Configure tower screen, or by updating the following entry in the settings file:
AWX_PROOT_BASE_PATH = "/opt/tmp"
If there is other information on the system that is sensitive and should be hidden, you can specify those in the Configure Tower screen in the Paths to Hide to Isolated Jobs or by updating the following entry in the settings file:
AWX_PROOT_HIDE_PATHS = ['/list/of/', '/paths']
If there are any directories that should specifically be exposed, you can specify those in the Configure Tower screen in the Paths to Expose to Isolated Jobs or by updating the following entry in the settings file:
AWX_PROOT_SHOW_PATHS = ['/list/of/', '/paths']
The primary file you may want to add to
/var/lib/awx/.ssh, if your playbooks need to use keys or settings defined there.
If you made changes in the settings file, be sure to restart services with the
ansible-tower-service restart command after your changes have been saved.
By default, Tower only shows instances in a VPC that have an Elastic IP (EIP) associated with them. To see all of your VPC instances, perform the following steps:
Source Variablesbox, enter:
Next, save and then trigger an update of the group. Once this is done, you should be able to see all of your VPC instances.
Tower must be running inside the VPC with access to those instances if you want to configure them.
If you receive the message “Skipping: No Hosts Matched” when you are trying to run a playbook through Tower, here are a few things to check:
Please file a support ticket if you still run into issues after checking these options.