dellemc.openmanage.ome_diagnostics – Export technical support logs(TSR) to network share location

Note

This plugin is part of the dellemc.openmanage collection (version 4.3.0).

You might already have this collection installed if you are using the ansible package. It is not included in ansible-core. To check whether it is installed, run ansible-galaxy collection list.

To install it, use: ansible-galaxy collection install dellemc.openmanage.

To use it in a playbook, specify: dellemc.openmanage.ome_diagnostics.

New in version 3.6.0: of dellemc.openmanage

Synopsis

  • This module allows to export SupportAssist collection logs from OpenManage Enterprise and OpenManage Enterprise Modular and application logs from OpenManage Enterprise Modular to a CIFS or NFS share.

Requirements

The below requirements are needed on the host that executes this module.

  • python >= 2.7.17

Parameters

Parameter Choices/Defaults Comments
device_group_name
string
Name of the device group to export support_assist_collection logs of all devices within the group.
This is applicable for support_assist_collection logs.
This option is not applicable for OpenManage Enterprise Modular.
This option is mutually exclusive with device_ids and device_service_tags.
device_ids
list / elements=integer
List of target device IDs.
This is applicable for support_assist_collection logs.
This option is mutually exclusive with device_service_tags and device_group_name.
device_service_tags
list / elements=string
List of target identifier.
This is applicable for support_assist_collection logs.
This option is mutually exclusive with device_ids and device_group_name.
hostname
string / required
OpenManage Enterprise or OpenManage Enterprise Modular IP address or hostname.
job_wait
boolean
    Choices:
  • no
  • yes ←
Whether to wait for the Job completion or not.
The maximum wait time is job_wait_timeout.
job_wait_timeout
integer
Default:
60
The maximum wait time of job_wait in minutes.
This option is applicable job_wait is true.
log_selectors
list / elements=string
    Choices:
  • OS_LOGS
  • RAID_LOGS
By default, the SupportAssist logs contains only hardware logs. To collect additional logs such as OS logs or RAID logs, specify these option in the choices list.
If not provided the default hardware log will be exported.
OS_LOGS to collect OS Logs.
RAID_LOGS to collect RAID controller logs.
This option is applicable only for support_assist_collection of log_type.
log_type
string
    Choices:
  • application
  • support_assist_collection ←
application is applicable for OpenManage Enterprise Modular to export the application log bundle.
support_assist_collection is applicable for one or more devices to export SupportAssist logs.
support_assist_collection supports both OpenManage Enterprise and OpenManage Enterprise Modular.
support_assist_collection does not support export of OS_LOGS from OpenManage Enterprise. If tried to export, the tasks will complete with errors, and the module fails.
mask_sensitive_info
boolean
    Choices:
  • no ←
  • yes
Select this option to mask the personal identification information such as IPAddress, DNS, alert destination, email, gateway, inet6, MacAddress, netmask etc.
This option is applicable for application of log_type.
password
string / required
OpenManage Enterprise or OpenManage Enterprise Modular password.
port
integer
Default:
443
OpenManage Enterprise or OpenManage Enterprise Modular HTTPS port.
share_address
string / required
Network share IP address.
share_domain
string
Network share domain name.
This option is applicable for CIFS if share_type.
share_name
string / required
Network share path.
Filename is auto generated and should not be provided as part of share_name.
share_password
string
Network share password
This option is applicable for CIFS of share_type.
share_type
string / required
    Choices:
  • NFS
  • CIFS
Network share type
share_user
string
Network share username.
This option is applicable for CIFS of share_type.
test_connection
boolean
    Choices:
  • no ←
  • yes
Test the availability of the network share location.
job_wait and job_wait_timeout options are not applicable for test_connection.
username
string / required
OpenManage Enterprise or OpenManage Enterprise Modular username.

Examples

---
- name: Export application log using CIFS share location
  dellemc.openmanage.ome_diagnostics:
    hostname: "192.168.0.1"
    username: "username"
    password: "password"
    share_type: CIFS
    share_address: "192.168.0.2"
    share_user: share_username
    share_password: share_password
    share_name: cifs_share
    log_type: application
    mask_sensitive_info: false
    test_connection: true

- name: Export application log using NFS share location
  dellemc.openmanage.ome_diagnostics:
    hostname: "192.168.0.1"
    username: "username"
    password: "password"
    share_address: "192.168.0.3"
    share_type: NFS
    share_name: nfs_share
    log_type: application
    mask_sensitive_info: true
    test_connection: true

- name: Export SupportAssist log using CIFS share location
  dellemc.openmanage.ome_diagnostics:
    hostname: "192.168.0.1"
    username: "username"
    password: "password"
    share_address: "192.168.0.3"
    share_user: share_username
    share_password: share_password
    share_name: cifs_share
    share_type: CIFS
    log_type: support_assist_collection
    device_ids: [10011, 10022]
    log_selectors: [OS_LOGS]
    test_connection: true

- name: Export SupportAssist log using NFS share location
  dellemc.openmanage.ome_diagnostics:
    hostname: "192.168.0.1"
    username: "username"
    password: "password"
    share_address: "192.168.0.3"
    share_type: NFS
    share_name: nfs_share
    log_type: support_assist_collection
    device_group_name: group_name
    test_connection: true

Return Values

Common return values are documented here, the following are the fields unique to this module:

Key Returned Description
error_info
dictionary
on HTTP error
Details of the HTTP Error.

Sample:
{'error': {'@Message.ExtendedInfo': [{'Message': 'Unable to process the request because an error occurred.', 'MessageArgs': [], 'MessageId': 'GEN1234', 'RelatedProperties': [], 'Resolution': 'Retry the operation. If the issue persists, contact your system administrator.', 'Severity': 'Critical'}], 'code': 'Base.1.0.GeneralError', 'message': 'A general error has occurred. See ExtendedInfo for more information.'}}
jog_status
dictionary
success
Details of the export log operation status.

Sample:
{'Builtin': False, 'CreatedBy': 'root', 'Editable': True, 'EndTime': 'None', 'Id': 12778, 'JobDescription': 'Export device log', 'JobName': 'Export Log', 'JobStatus': {'Id': 2080, 'Name': 'New'}, 'JobType': {'Id': 18, 'Internal': False, 'Name': 'DebugLogs_Task'}, 'LastRun': '2021-07-06 10:52:50.519', 'LastRunStatus': {'Id': 2060, 'Name': 'Completed'}, 'NextRun': 'None', 'Params': [{'JobId': 12778, 'Key': 'maskSensitiveInfo', 'Value': 'FALSE'}, {'JobId': 12778, 'Key': 'password', 'Value': 'tY86w7q92u0QzvykuF0gQQ'}, {'JobId': 12778, 'Key': 'userName', 'Value': 'administrator'}, {'JobId': 12778, 'Key': 'shareName', 'Value': 'iso'}, {'JobId': 12778, 'Key': 'OPERATION_NAME', 'Value': 'EXTRACT_LOGS'}, {'JobId': 12778, 'Key': 'shareType', 'Value': 'CIFS'}, {'JobId': 12778, 'Key': 'shareAddress', 'Value': '100.96.32.142'}], 'Schedule': 'startnow', 'StartTime': 'None', 'State': 'Enabled', 'Targets': [{'Data': '', 'Id': 10053, 'JobId': 12778, 'TargetType': {'Id': 1000, 'Name': 'DEVICE'}}], 'UpdatedBy': 'None', 'UserGenerated': True, 'Visible': True}
msg
string
always
Overall status of the export log.

Sample:
Export log job completed successfully.


Authors

  • Felix Stephen (@felixs88)